Effective January 1, 2020
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. You can use our services in a variety of ways to manage your privacy. And you can use many Yoonify services when you’re signed out or without creating an account at all, like searching on Yoonify. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.
To help explain things as clearly as possible, we’ve added examples and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us (link to contact us page) This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.
We want you to understand the types of information we collect as you use our services
We collect information to provide better services to all our users. The information Yoonify collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.
When you’re not signed in to a Yoonify Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. When you’re signed in, we also collect information that we store with your Yoonify Account, which we treat as personal information.
When you create a Yoonify Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Yoonify Account, you might choose to provide us with information — like an email address to receive updates about our services.
We collect information about the apps, browsers, and devices you use to access Yoonify services, which helps us provide features like automatic product updates. The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We collect this information when a Yoonify service on your device contacts our servers.
We collect information about your activity in our services. We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
We use the information we collect from all our services for the following purposes: Provide our services We use your information to deliver our services. Maintain & improve our services We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues. And we use your information to make improvements to our services. Provide personalized content We use the information we collect to customize our services for you, including providing recommendations and personalized content. We don’t share information that personally identifies you. Communicate with you We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your Yoonify Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Yoonify, we’ll keep a record of your request in order to help solve any issues you might be facing. Protect Yoonify, our users, and the public We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Yoonify, our users, or the public. When you’re signed in, you can always review and update information by visiting the services you use. For external processing We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support. For legal reasons We will share personal information outside of Yoonify if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to: Meet any applicable law, regulation, legal process, or enforceable governmental request. Enforce applicable Terms of Service, including investigation of potential violations. Detect, prevent, or otherwise address fraud, security, or technical issues. Protect against harm to the rights, property or safety of Yoonify, our users, or the public as required or permitted by law. We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies. Privacy controls Ways to review & update your information Yoonify Dashboard The Yoonify Dashboard allows you to manage information associated with specific products. Your personal information Manage your contact information, such as your name, email, and phone number. Removing & deleting your information You may choose to delete your Yoonify Account. You can also change your account password or suspend or terminate your account access. There are other ways to control the information Yoonify collects whether or not you’re signed in to a Yoonify Account, including: Browser settings: For example, you can configure your browser to indicate when Yoonify has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember that our services rely on cookies to function properly, for things like remembering your language preferences. California requirements If the California Consumer Privacy Act (CCPA) applies to your information, we provide these disclosures and the tools described in this policy so you can exercise your rights to receive information about our data practices, as well as to request access to and deletion of your information. These tools allow you to review, update and delete your information. Yoonify does not sell your personal information. We only share your information as described in this policy. Yoonify processes your information for the purposes described in this policy, which include “business purposes” under the CCPA. These purposes include: Protecting against security threats, abuse, and illegal activity. Yoonify uses and may disclose information to detect, prevent and respond to security incidents, and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, Yoonify may receive or disclose information about IP addresses that malicious actors have compromised. Auditing and measurement. Yoonify uses information for analytics and measurement to understand how our services are used, as well as to fulfill obligations to our partners like publishers, advertisers, developers, or rights holders. We may disclose non-personally identifiable information publicly and with these partners, including for auditing purposes. Maintaining our services. Yoonify uses information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues. Research and development. Yoonify uses information to improve our services and to develop new products, features and technologies that benefit our users and the public. Use of service providers. Yoonify shares information with service providers to perform services on our behalf, in compliance with our Privacy Policy and other appropriate confidentiality and security measures. For example, we may rely on service providers to help provide customer support. COMPLIANCE & COOPERATiON WITH REGULATORS Yoonify also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement. If you have additional questions or requests related to your rights under the CCPA, you can contact Yoonify ABOUT THIS POLICY When this policy applies This Privacy Policy applies to all of the services offered by Yoonify and its affiliates. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy. This Privacy Policy doesn’t apply to: The information practices of other companies and organizations that advertise our services Services offered by other companies or individuals, including products or sites that may include Yoonify services, be displayed to you in search results, or be linked from our services Changes to this policy We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Key terms Affiliates An affiliate is an entity that belongs to the Yoonify group of companies. Algorithm A process or set of rules followed by a computer in performing problem-solving operations. Application data cache An application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content. Browser web storage Browser web storage enables websites to store data in a browser on a device. When used in “local storage” mode, it enables data to be stored across sessions. This makes data retrievable even after a browser has been closed and reopened. One technology that facilitates web storage is HTML 5. Cookies A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Device A device is a computer that can be used to access Yoonify services. For example, desktop computers, tablets, smart speakers, and smartphones are all considered devices. Yoonify Account You may access some of our services by signing up for a Yoonify Account and providing us with some personal information (typically your name, email address, and a password). This account information is used to authenticate you when you access Yoonify services and protect your account from unauthorized access by others. You can edit or delete your account at any time through your Yoonify Account settings. IP address Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. Non-personally identifiable information This is information that is recorded about users so that it no longer reflects or references an individually-identifiable user. Personal information This is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by Yoonify, such as information we associate with your Yoonify Account. Pixel tag A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking certain activity, such as views of a website or when an email is opened. Pixel tags are often used in combination with cookies. Referrer URL A Referrer URL (Uniform Resource Locator) is information transmitted to a destination webpage by a web browser, typically when you click a link to that page. The Referrer URL contains the URL of the last webpage the browser visited. Server logs Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. Unique identifiers A unique identifier is a string of characters that can be used to uniquely identify a browser, app, or device. Different identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed. Unique identifiers can be used for various purposes, including security and fraud detection, syncing services such as your email inbox, remembering your preferences, and providing personalized advertising. For example, unique identifiers stored in cookies help sites display content in your browser in your preferred language. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. On other platforms besides browsers, unique identifiers are used to recognize a specific device or app on that device. Unique identifiers may also be incorporated into a device by its manufacturer (sometimes called a universally unique ID or UUID), such as the IMEI-number of a mobile phone. For example, a device’s unique identifier can be used to customize our service to your device or analyze device issues related to our services. Deliver our services Examples of how we use your information to deliver our services include: We use the IP address assigned to your device to send you the data you requested. We use unique identifiers stored in cookies on your device to help us authenticate you as the person who should have access to your Yoonify Account When you purchase services from us, you may provide us information like your shipping address or delivery instructions. We use this information for things like processing, fulfilling, and delivering your order, and to provide support in connection with the product or service you purchase. Detect abuse When we detect spam, malware, illegal content, and other forms of abuse on our systems in violation of our policies, we may disable your account or take other appropriate action. In certain circumstances, we may also report the violation to appropriate authorities. Devices For example, we can use information from your devices to help you decide which device you’d like to use to install an app. We also use this information to help protect your account. Ensure our services are working as intended For example, we continuously monitor our systems to look for problems. And if we find something wrong with a specific feature, reviewing activity information collected before the problem started allows us to fix things more quickly. Legal process, or enforceable governmental request Like other technology and communications companies, Yoonify regularly receives requests from governments and courts around the world to disclose user data. Respect for the privacy and security of data you store with Yoonify underpins our approach to complying with these legal requests. Make improvements For example, we use cookies to analyze how people interact with our services. And that analysis can help us build better products. For example, it may help us discover that it’s taking people too long to complete a certain task or that they have trouble finishing steps at all. We can then redesign that feature and improve the product for everyone. Payment information For example, if you add a credit card or other payment method to your Yoonify Account, you can use it to buy our services. We may also ask for other information, like a business tax ID, to help process your payment. In some cases, we may also need to verify your identity and may ask you for information to do this. We may also use payment information to verify that you meet age requirements, if, for example, you enter an incorrect birthday indicating you’re not old enough to have a Yoonify Account. Phone number If you add your phone number to your account, it can be used for different purposes across Yoonify services, depending on your settings. For example, your phone number can be used to help you access your account if you forget your password. Protect against abuse For example, information about security threats can help us notify you if we think your account has been compromised (at which point we can help you take steps to protect your account).
Some examples of how we use your information to help keep our services safe and reliable include: Collecting and analyzing IP addresses and cookie data to protect against automated abuse. This abuse takes many forms, such as sending spam to users, or censoring content by launching a Distributed Denial of Service (DDoS) attack. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.